Privacy Policy

Privacy Policy

Last Updated: 11/18/2025

Introduction

Traci & Todd Bertz of Resource Homes (“we,” “us,” or “our”) value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, newsletters, and any forms associated with our marketing.

By using our website or submitting your information, you agree to the practices described in this Policy.

Information We Collect

We collect personal information that you voluntarily provide, including:

• Name
• Email Address
• Phone Number

This information is gathered when you:

• Opt in to receive newsletters or updates
• Request information about a property or service
• Download guides, event lists, or resources
• Fill out any form on our website or social platforms

We do not collect sensitive personal data.

How We Use Your Information

We use your information to:

• Send newsletters, updates, and valuable real estate resources
• Provide information about listings, events, market insights, and local happenings
• Communicate regarding inquiries or services
• Improve our website and client experience
• Deliver targeted follow-up or educational content that you’ve opted in to receive

We do not sell, rent, or share your information with third parties.

We may share limited data only with trusted service providers (e.g., email platforms, CRM systems, or ad platforms like Facebook) strictly to operate our business and deliver content you opted into. These providers are obligated to protect your data.

Your Opt-In & Opt-Out Rights

You always control your communication preferences.

• You opted in to receive communications.
• You can unsubscribe at any time using the link at the bottom of any email.
• You may also request removal by contacting us directly.

Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar tools to:

• Enhance your browsing experience
• Analyze website traffic
• Improve our marketing effectiveness

These tools may be used by platforms such as Google Analytics, Facebook, or AdRoll. They help us serve more relevant content but do not collect personally sensitive information.

You can disable cookies through your browser settings at any time.

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

Your information is stored securely within our CRM and marketing systems.

Links to External Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. When changes are made, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or wish to update or remove your information, please contact us:

Resource Homes
Email: [email protected]
Phone: 816-807-9559
Website: resourcehomeskc.com